Terms Of Use

Valid on: 4/15/2025

1. Agreement to Terms

These Terms of use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Veebyte ("we," "us" or "our"), concerning your access to and use of the Veebyte website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site").

You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of use.

2. Services Description

Veebyte provides an online platform for utility bill payments and related services, including but not limited to:

  • Airtime recharge services
  • Data bundle purchases
  • TV subscription payments

3. User Accounts

3.1. Account Registration: To access certain features of the Site, you must register for an account. You agree to provide accurate, current, and complete information during the registration process.

3.2. Account Security: You are responsible for safeguarding your account credentials and for any activities or actions under your account. You agree to notify us immediately of any unauthorized access to your account.

3.3. Account Termination: We reserve the right to terminate or suspend your account immediately, without prior notice or liability, for any reason.

4. Payment Terms

4.1. Payment Processing: All payments are processed through secure third-party payment processors. By making a payment, you agree to the Terms of use of these payment processors.

4.2. Transaction Fees: We may charge transaction fees for our services. These fees will be clearly displayed before you complete any transaction.

4.3. Payment Security: While we implement security measures to protect your payment information, we cannot guarantee absolute security.

5. Refund Policy

5.1. Failed Transactions: Refunds for failed transactions will be processed within 1-3 business days.

5.2. Successful Transactions: Due to the nature of utility services, successful transactions cannot be refunded once the service has been delivered.

5.3. Disputed Transactions: All transaction disputes must be reported within 48 hours of the transaction.

6. Intellectual Property

The Site and its original content, features, and functionality are owned by Veebyte and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Limitation of Liability

In no event shall Veebyte, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Indemnification

You agree to defend, indemnify, and hold harmless Veebyte and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses.

9. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Material changes will be notified to users at least 30 days before they become effective.

10. Governing Law

These Terms shall be governed by and defined following the laws of Nigeria. Veebyte and yourself irrevocably consent that the courts of Nigeria shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: legal@veebyte.com